Our commitment your privacy
iCrack is committed to respecting the privacy and security of your personal information. We value and appreciate each and every customer.
Safe & secure shopping is our top priority. We use a variety of security measures, including sophisticated encryption and authentication tools to maintain the safety of your personal information. All credit card and personal information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases.
We will never sell, rent or loan your information to outside parties ever. We assure you that we take this very seriously and make it our priority to our customers. This data will be used until our customers opt out.
What information we collect
We’ll collect the following information when you create an account:
- Your name
- Contact address
- Email address
- Telephone number
We’ll collect the following information when you place an order:
- Your name
- Delivery (Contact) address
- Email address
- Telephone number
- Order History
When we may ask for more information:
- If our couriers need help delivering.
- If you order is flagged up by our secure payment gateways and more information is required.
- If we need more information to solve any issues.
This information will not be collected and collated but used temporarily to solve any problems that arise from an order.
What information could this be, but not limited to:
- Documentation to support order, Proof of delivery address or customer.
If you enter one of our surveys or competitions, we will collect the following:
- Your contact details
- Any information that you disclose to us in your responses
How we may use your information
How we may use your personal data
We will use your personal data where appropriate to:
- Provide goods and services to you and/or your organisation;
- Profile our customers;
- Let you know about latest developments and improvements to our website/business.
- Inform you about other goods and services in which you may be interested;
Should you create an account or order products from us, then you will receive emails informing you of breaking developments and special offers. You may, of course, decide to opt out of receiving these messages, by selecting the unsubscribe option at the bottom of every email.
3rd Party Website Links
Our website may have links to other 3rd party websites. We are not responsible for the content or privacy practices of these sites and you should satisfy yourself that they are safe to use and inform yourself of their own privacy practices. We cannot be held liable for any losses sustained using 3rd party websites.
It should be noted that the majority of web browsers automatically accept cookies; however your web browser can be altered to not accept them. If cookies are blocked it does prevent certain features of the website from working correctly.
You can find a full description of how we manage cookies in our Cookies Policy section below.
Access and correction of your personal information
You have the right to access the personal information that we hold about you in many circumstances. If we agree that we are obliged to provide personal information to you (or someone else on your behalf), we will provide it to you or them free of charge.
Before providing personal information to you or a person acting on your behalf, we may ask for proof of identity and sufficient information about your interactions with us that we can locate your personal information.
If any of the personal information we hold about you is inaccurate or out of date, you may ask us to correct it.
If you would like to exercise these rights, please contact us as set out below.
Please note the information you have provided will be linked to your log in account, which can easily be accessed by yourself, through our website.
EU and UK data protection laws afford you the following rights with respect to your personal data:
- The right to be informed
- The right to object
- The right to restrict processing
- The right to access
- The right rectification
- The right erasure
- The right to data portability
- The right to not be subjected to profiling or automated decision making
Visit the UK Information Commissioners website for further information about your privacy rights, or contact them should you ever have any queries about the way that your personal data are managed.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
COOKIES WE USE
We use both persistent and session cookies on our website along with third party cookies. We also use analytics cookies; our analytics provider generates statistical and other information about website use by means of cookies. The information generated relating to our website is used to create reports on the use of our website.
BLOCKING & DELETING COOKIES
The majority of web browsers will allow you to refuse to accept cookies. Please note by blocking or deleting cookies this can have a negative impact upon the usability of many websites.
You may at any time delete cookies that are already stored on your computer. To do this please see below:
- Google Chrome
- Mozilla Firefox
- Internet Explorer