We provide a ‘Price Promises’ on all our repairs
Genuine Spare Parts
We use best quality and genuine OEM spare parts.
All our screen repairs come with life time warranty*
We can carry out repairs in as little as 15 minutes
No idea what’s wrong with your device, or you can’t find your problem listed?
Don’t worry, just book for diagnostics and we’ll do the rest!
We will diagnose your device and if it can be repaired, we will contact you with a quote and information about the issue and parts needed to get your device up and running again.
Our diagnostic service is a no obligation service, so if you do not wish to proceed with the repair we can return your device with no extra charge.
All of our repair services come with our warranty, covering any parts used during the repair, all parts and labour are included in the cost of the repair.
Ready to get started? It's as easy as adding the service to your cart, completing our check-out process, and shipping your device to our Mail in Address: iCrack 175 Cranbrook Road, Ilford, Essex, IG1 4TA
*PLEASE WRITE A FULL DESCRIPTION OF THE ISSUES YOU ARE HAVING IN THE COMMENT SECTION.
Our UK-wide express Mail-in service is very straightforward and the whole process normally takes just 24–48 hours. You simply select your repair and pay for it on our website. Then, send us your device and we send it back fully repaired. In the vast majority of cases, we repair and return your device the day that we receive it. We use Royal Mail "Special Delivery Next Day", which is fully insured.
If you have any questions or issues placing your order, just get in touch and we'll be happy to help. You can also find out more details about our Express mail service on Our services page.
HOW LONG DOES THE EXPRESS MAIL-IN SERVICE REPAIR TAKE?
The vast majority of our express mail repairs are completed the day that we receive your device. We then immediately return your device. This means that your device is usually away from you for just 24–48 hours.
As soon as we receive your device, we'll notify you via email. Once your device is repaired and on its way back to you, we'll send you another email with the Royal Mail tracking details. We use Royal Mail's "Special Delivery Next Day" service, which guarantees the return of your device to you by 1pm the following day (due to uneven Saturday deliveries, devices posted on Friday may reach you on Monday).
Sometimes due to the nature of a repair or circumstances out of our control, we may take a little longer. If this is the case, we will keep you informed of your order status via email. Your order has a unique reference number which you can quote at any time for an update.
DOES THE PRICE INCLUDE POSTAGE?
Yes – it includes postage from us to you. Our prices include the cost of our postage to you via Royal Mail "Special Delivery Next Day", which insures your device for up to £500 and guarantees delivery to you by 1pm the following day.
iCrack is the alternative repair service to Apple and it's subsidiary suppliers. We are an express service that utilises the highest quality parts that are quality controlled.
We do not use parts direct from the manufacturer, nor does any repair company who are not authorised by Apple as Apple don’t sell genuine parts to third party companies. Instead we use OEM (original equipment manufacturer) and replacement parts.
Like most third-party repair services, use of our service can void your manufacturer’s warranty. The good news is we provide our own warranty for all our repairs! For more details please see warranty page.
Whilst your device is in safe hands with us, it is always recommended that you back-up your device and reset back to the factory settings before hand for security purposes.
In order to fully complete our pre and post-repair test to make sure everything is working we would need your device password. Keeping in line with our data protection policy we will not access any of the personal data on your device.
We pride ourselves on an express repair service. Common devices can be repaired in-store within 30 minutes, whilst postal repairs are between 24-48 hours.
Our walk-in service allows you to have your device repaired straight away! You can see the time required for each repair when you book on our website.
Yes we do ! If you are from London, Surrey, Kent, Essex or Middlesex area, we can offer you repair in your place. This is a subject to free slots availability. Some repairs need to be done in the laboratory but then we can arrange courier collection and quick return if it needs to be done same day. Please note same day courier and call out is at additional cost.
No as we cannot guarantee the quality of parts we do not purchase ourselves we will only carry out repairs using our own parts.
020 7998 9338 or firstname.lastname@example.org
Getting your device repaired with iCrack is easy and stress-free. Simply choose your repair and the support option that suits you best.
We want to give you complete peace of mind, and so our repairs come with a 1-year performance warranty. So far we’ve helped thousands of happy customers. Check out our independent reviews if you’s like to hear some customer stories!
How our repair service works
Choose your device, model and repair on our simple website
Choose your support option – walk in, mail in or call out
We complete your repair, which comes with our 1-year performance warranty
OUR REPAIR SERVICES:
Just walk in or book an appointment at our East London workshop. Priority repair While You Wait 15-Mins iPhone screen repair, 30-Mins iPad screen repair Learn more
A quick, hassle-free option for customers across the UK Mail your device to us for same day repair and return Guaranteed next day delivery Insured to £500 Learn more