We do not use parts direct from the manufacturer, nor does any repair company who are not authorised by Apple as Apple don’t sell genuine parts to third party companies. Instead we use OEM (original equipment manufacturer) and replacement parts.
Unlike some other repair shops at iCrack we don’t cut corners. We use OEM (original equipment manufacturer) and replacement parts which come with warranty, and all repairs are carried out by a fully trained and experienced repair technician.
If we carry out a full diagnostic into the issue affecting your device, we will charge a flat rate of £24.99. This cost covers the time invested by our experienced repair technicians and is included in the cost of any repairs we carry out.
In order to fully complete our pre and post-repair test to make sure everything is working we would need your device password. Keeping in line with our data protection policy we will not access any of the personal data on your device.
Yes our experienced technicians are able to work on a wide range of devices, however we will only take on a repair task that we are confident we can successfully complete. Please get in touch with us if you cannot see your device and issue listed.
Please note although we use highest quality parts and bonding material, we don’t consider any mobile phone to be waterproof after the repair as this is a subject to manufacturer’s internal tests when they assemble devices in their factories. Although we hope that the repair should restore the waterproofness, we don’t guarantee and don’t take any responsibilities, you expose it to water at your own risk.
We can surely repair water and liquid damage devices, although we will need to carry out initially a liquid damage diagnostic in order to diagnose the device and establish how severe the damage is and advise accordingly.
Yes we do ! If you are from London, Surrey, Kent, Essex or Middlesex area, we can offer you repair in your place. This is a subject to free slots availability. Some repairs need to be done in the laboratory but then we can arrange courier collection and quick return if it needs to be done same day. Please note same day courier and call out is at additional cost.